Brownie Points - Employee Recognition Platform
Brownie Points is an award-winning recognition platform designed to help organisations address critical challenges such as retaining and recruiting top performers, increasing productivity and employee engagement, generating a better customer experience, and reducing absenteeism. By unlocking and maximising employee passion and drive, Brownie Points delivers measurable returns on investment through reduced staff turnover, increased productivity, and improved customer experiences.
Service
Platform development
Employee engagement
Technology
Symfony PHP
HTML
PostgreSQL
AWS
Key Features
Recognition and rewards
Employee feedback
Performance tracking
Gamification elements
Analytics and reporting
About the Project
Brownie Points aimed to develop a robust recognition platform to enhance employee engagement and productivity. The goal was to create a user-friendly and intuitive platform that could seamlessly integrate with existing HR systems, providing tools to recognise and reward employees, gather feedback, track performance, and generate comprehensive analytics. The platform needed to offer a seamless user experience, ensuring high adoption rates and positive impacts on organisational performance. As a multitenant platform, it serves major hotel chains, government departments, and national banks globally.
Target market challenges
Clients of Brownie Points faced several challenges without a Reward & Recognition system:
Retention and Recruitment: Difficulty in retaining and recruiting top performers due to lack of effective recognition and engagement.
Productivity and Engagement: Low productivity and employee engagement levels, impacting overall organizational performance.
Customer Experience: Need to generate a better guest/customer experience through improved employee motivation and performance.
Data Integration: Integrating the platform with existing HR systems to provide seamless data flow and operational efficiency.
User Experience: Ensuring the platform is intuitive and engaging to drive high adoption rates among employees and managers.
Our Solutions
Enterprise Monkey developed a comprehensive recognition platform for Brownie Points using Symfony PHP for the backend and HTML for the frontend. The platform features an intuitive interface that allows managers and employees to easily recognise and reward achievements, provide feedback, and track performance.
Gamification elements were incorporated to increase engagement, making the process of recognition fun and motivating. Advanced analytics and reporting tools provide valuable insights into employee performance and engagement levels. The platform was designed to integrate smoothly with existing HR systems, ensuring seamless data flow and operational efficiency.
Impactful outcomes
The Brownie Points recognition platform resulted in several positive outcomes:
Improved Employee Engagement: The platform's user-friendly design and gamification elements significantly increased employee interaction and motivation.
Enhanced Productivity: Recognition and rewards contributed to higher productivity levels, as employees felt valued and appreciated.
Reduced Turnover: The platform helped in retaining top performers by fostering a positive and engaging work environment.
Better Customer Experience: Engaged and motivated employees delivered superior customer service, positively impacting the overall customer experience.
Actionable Insights: Advanced analytics and reporting provided organisations with valuable data to make informed decisions about employee performance and engagement strategies.
High Client Satisfaction: Brownie Points expressed significant satisfaction with the platform, highlighting the successful collaboration and positive impact on their organisational goals.
The level of technical support is of the highest caliber, and the team are highly responsive. With Aamir offering a strategic level of thinking that helps us plan our development strategy, the relationship has worked well over the five years we have been together. I would highly recommend Enterprise Monkey to any organisation
Tony Delaney, Brownie Points
