Training & quality management services made simple

TQMS trains local vendors and small businesses to handle meat in a compliance-oriented and healthy manner. They faced logistical barriers managing training and trainers’ schedules offline, especially in remote locations with low internet connectivity. Their paper-based documentation was inefficient and error-prone. They needed a custom digital solution that worked both online and offline, allowing trainers to take notes offline and sync them online when connected. The goal was to streamline training processes, improve data management, and facilitate real-time reporting, thereby enhancing training quality and compliance without sacrificing their hands-on approach.

TQMS faced several significant challenges with their existing training and data management processes:

Manual Data Entry: Reliance on paper and PDF-based forms for data collection, leading to a time-consuming and error-prone manual entry process.

Logistical Barriers: Managing training schedules and trainer availability offline, particularly in remote locations with low internet connectivity.

Inefficient Documentation: The use of paper-based documentation made it difficult to organise, store, and retrieve training records, leading to inefficiencies and potential loss of important data.

Error-Prone Processes: Manual transcription of session notes increased the risk of errors and inconsistencies in training records.

Real-Time Reporting: Lack of a digital solution to facilitate real-time reporting and data synchronisation, hindering timely access to accurate information.

User Accessibility: Ensuring the solution was easy to use for trainers who may not be tech-savvy, while still providing robust functionality to meet organisational needs.

In response to TQMS's challenges, Enterprise Monkey developed a custom web app using PHP and an iPad app with React Native. The app was designed to function seamlessly both online and offline, enabling trainers to store data in remote locations and sync it once back online. The intuitive user interface ensured effortless navigation for trainers, simplifying tasks such as checking schedules, taking notes, adding forms, and recording signatures. The app's features included dynamic forms, offline functionality, and secure data storage. By implementing these features, we significantly reduced manual efforts and minimized the risk of errors inherent in paper-based systems.

The custom web app developed for TQMS resulted in several positive outcomes:

Streamlined Data Management: The app's offline capability allowed trainers to record data at any location, reducing delays and improving accuracy.

Increased Efficiency: Trainers saved significant time previously spent on manual data entry and management, allowing them to focus more on quality training delivery.

Error Reduction: The digitized process minimised the risk of errors that were common with paper-based systems.

Enhanced Training Quality: With real-time data recording and management, trainers could provide immediate, informed feedback to trainees, improving the overall training experience.

Better Compliance Management: The app ensured that all training data was recorded and managed in line with industry standards, aiding in compliance and quality assurance.

Improved Accessibility: The app's user-friendly design ensured widespread adoption and effective utilisation by trainers, regardless of their technological expertise.