Vision Australia
Vision Australia is dedicated to supporting individuals who are blind or have low vision, offering services that enhance their quality of life and independence. Their comprehensive support includes education, employment, adaptive technology, and mobility services, empowering individuals with the skills, resources, and community support to live fulfilling lives. Vision Australia actively promotes inclusive environments and ensures equal access to services for people with vision impairments.
Service
Website development
E-commerce
Technology
Magento
HTML
Netsuite
Salesforce
OKTA
MuleSoft
Key Features
E-commerce website
API integrations
Accessibility features
WCAG 2.1 AAA compliance
Secure checkout
Adaptive technology
About the Project
The VA Shop project aimed to create a fully accessible e-commerce website for Vision Australia, ensuring that users with blindness and low vision could easily navigate and shop. The primary goal was to provide a seamless and inclusive online shopping experience, integrating with various systems like Netsuite, Salesforce, OKTA, and MuleSoft for enhanced functionality. The project also focused on meeting WCAG 2.1 AAA Web Accessibility standards to ensure high accessibility and usability for all users.
Client Challenges
Vision Australia faced several challenges with their existing e-commerce platform:
Accessibility Compliance: Ensuring the e-commerce platform met WCAG 2.1 AAA standards to provide a fully accessible shopping experience for users with blindness and low vision.
User Experience: Creating an intuitive and user-friendly interface that caters to the needs of all users, including those with disabilities.
System Integration: Seamlessly integrating with existing systems such as Netsuite, Salesforce, OKTA, and MuleSoft to ensure efficient data management and synchronization.
Secure Checkout: Implementing a secure and accessible checkout process to protect user data and enhance trust.
Product Management: Efficiently managing and updating product listings to keep the online shop current and relevant.
Engagement: Increasing user engagement and satisfaction by providing a seamless and enjoyable shopping experience.
Our Solutions
Enterprise Monkey developed a Magento-based e-commerce platform tailored to Vision Australia's needs. The solution included complex API integrations with Netsuite, Salesforce, OKTA, and MuleSoft, enabling efficient data management and synchronization. The platform was designed to function seamlessly for users with blindness and low vision, incorporating adaptive technology and accessibility features. Key functionalities included a secure and accessible checkout process, dynamic form building, and offline functionality for data entry and synchronisation.
Impactful outcomes
The custom e-commerce platform developed for Vision Australia resulted in several positive outcomes:
Enhanced Accessibility: The platform's compliance with WCAG 2.1 AAA standards ensured a fully accessible shopping experience for users with blindness and low vision.
Streamlined Shopping Experience: Users benefited from an intuitive and user-friendly interface, making it easier to navigate and make purchases.
Increased Efficiency: The integration of various systems streamlined data management and improved operational efficiency.
Improved User Engagement: The accessible design and enhanced functionality led to a significant increase in user engagement and satisfaction.
Robust Security: Modern security protocols ensured a safe and secure shopping experience, protecting user data and transactions.
High Client Satisfaction: Vision Australia expressed significant satisfaction with the platform, confirming the success of the collaboration and the positive impact on their operations and users.
Aamir and his team are responsive, technical savvy, and just hard working. Looking at our front end user interface belies what is under the hood. Complex connections have been seamlessly integrated, just like an orchestra, all working in sync and in time with each other. We couldn’t be happier with our outcome.
Michael Linke
Vision Australia
