WEB APP Maintenance
Maintenance for your Joomla, Drupal, Magento, Codeignitor, Yii, Symphony and Custom Web Applications.
DEDICATED ACCOUNT MANAGER
Your account manager lives in your city - we can catchup for a coffee at your favourite cafe to discuss a pressing issue or celebrate your website success over a few drinks.
You get a dedicated Account Manager who is the single point of contact for all your queries. We understand your business goals and vision and provide dedicated advice.
You can pick up your phone and call your Account Manager on her Mobile number. No more support queues or long email chains. Next time you need us- we are waiting for your call.
We take secure bacups of your web app on the cloud so that we can restore your website at any stage.
We will check for the latest available updates and update the web app through our Safe Update method that ensures that website uptime is not affected and existing functionalities continue to work as desired.
We set bots to monitor your web app 24/7. We will get notified as soon as your website is down and take actions immediately.
We will share website maintenance Performance Report to Clients as per our Care Plans and Packages.
Web App Maintenance Plan Features
We run full security audits through your web app to ensure that there are no loopholes.
We will do website speed Optimisation using Joomla! CMS application and this will increase the web page speed and improve the performance of website.
We will do mobile speed Optimisation using Joomla! CMS application and this will increase the speed and improve the performance of mobile page.
You get exclusive access to our Support Portal and Knowledgebase.
Web App Care Plans and Packages
LAUNCH
Your website will be fully managed for you all day,-
24/7 Uptime Monitoring
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Full Website Backup
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Theme Updates - Weekly
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Plugin Updates - Monthly
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Performance Report - Monthly
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Security Audits - Monthly
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Security Patches - Monthly
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Speed Optimisation
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Mobile Optimisation
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Malware Removal
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Database Optimisation
GROW
Your website will be both fast and secure.-
24/7 Uptime Monitoring
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Full Website Backup
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Theme Updates - Weekly
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Plugin Updates - Weekly
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Performance Report - Weekly
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Security Audits - Weekly
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Security Patches - Weekly
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Speed Optimisation - Monthly
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Mobile Optimisation - Monthly
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Malware Removal
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Database Optimisation
SCALE
For advanced websites with custom functionality.-
24/7 Uptime Monitoring
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Full Website Backup
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Theme Updates - 4 X Weekly
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Plugin Updates - Weekly
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Performance Report - Weekly
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Security Audits - Weekly
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Security Patches - Weekly
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Speed Optimisation - Monthly
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Mobile Optimisation - Monthly
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Malware Removal
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Database Optimisation
LAUNCH
Your website will be fully managed for you all day,-
Full Website Backup - Weekly
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Free Hosting - 10 GB
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24/7 Uptime Monitoring
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Theme Updates - Monthly
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Plugin Updates - Monthly
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Performance Report - Monthly
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Security Audits - Monthly
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Access to Support Portal
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Speed Optimisation
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Mobile Optimisation
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Security Patches
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Priority Support
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Malware Removal
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Database Optimisation
GROW
Your website will be both fast and secure.-
Full Website Backup - Weekly
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Free Hosting - 50 GB
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24/7 Uptime Monitoring
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Theme Updates - Weekly
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Plugin Updates - Weekly
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Performance Report - Weekly
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Security Audits - Weekly
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Access to Support Portal
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Speed Optimisation - Monthly
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Mobile Optimisation - Monthly
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Security Patches - Monthly
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Priority Support
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Malware Removal
-
Database Optimisation
SCALE
For advanced websites with custom functionality.-
Full Website Backup - 4X Weekly
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Free Hosting - Unlimited
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24/7 Uptime Monitoring
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Theme Updates - Weekly
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Plugin Updates - Weekly
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Performance Report - Weekly
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Security Audits - Weekly
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Access to Support Portal
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Speed Optimisation - Monthly
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Mobile Optimisation - Monthly
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Security Patches - Weekly
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Priority Support
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Malware Removal
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Database Optimisation
We told you, we are one call away. Our Support Experts will help you choose the perfect plan for you.
Definitions Explained
Once you sign up, we’ll have your plan set up within 24-48 hours. Everything from speed improvements to security optimization will be addressed by our team automatically.
Unlimited edits include edits to content, changing of images, adding a section or page using existing template. They do not included custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD to WordPress or building out a new page template, website or subdomain.
Websites with advanced functionality like this require our Scale Plan. They take more resources for us to manage, so making sure you’re on the right plan means we’ll be able to dedicate what’s needed to keep your website secure, fast and running smoothly.
