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WORDPRESS CARE
maintenance and support service by your Local Dedicated Account Manager
Tired of explaining the same problem to different support agents over the email?
Skip the queue and talk directly with your
DEDICATED ACCOUNT MANAGER
LOCAL
Your account manager lives in your city - we can catchup for a coffee at your favourite cafe to discuss a pressing issue or celebrate your website success over a few drinks.
DEDICATED
You get a dedicated Account Manager who is the single point of contact for all your queries. We understand your business goals and vision and provide dedicated advice.
A CALL AWAY
You can pick up your phone and call your Account Manager on her Mobile number. No more support queues or long email chains. Next time you need us- we are waiting for your call.
WordPress Maintenance Plan Features
Cloud Backups
We take secure bacups of your website on the cloud so that we can restore your website at any stage.
Theme & Plugin Updates
We will check for the latest available updates and update the website through our Safe Update method that ensures that website uptime is not affected and existing functionalities continue to work as desired.
24/7 Uptime Monitoring
We set bots to monitor your website 24/7. We will get notified as soon as your website is down and take actions immediately.
Performance Report
We take secure backups of your website on the cloud so that we can restore your website at any stage.
Security Audits
We run full security audits through your website to ensure that there are no loopholes.
Unlimited Content Edits
We provide Unlimited edits to your content at a quick turnaround time.
Speed Optimisation
We take secure backups of your website on the cloud so that we can restore your website at any stage.
Mobile Optimisation
We run full security audits through your website to ensure that there are no loopholes.
Support Portal
You get exclusive access to our Support Portal and Worpdress Knowledgebase
WordPress Care Plans and Packages
Choose one of the three pricing plans below
LAUNCH
Your website will be fully managed for you all day, $ 150 (exc GST) per Month
- Full Website Backup - Weekly
- Free Hosting - 10 GB
- 24/7 Uptime Monitoring
- Theme Updates - Monthly
- Plugin Updates - Monthly
- Performance Report - Monthly
- Security Audits - Monthly
- Access to Support Portal
- Unlimited Content Edits
- Unlimited Support Tickets
- Speed Optimisation
- Mobile Optimisation
- Security Patches
- Priority Support
- Malware Removal
- Database Optimisation
- Discounted Price for additional development work - $88 per hour
GROW
Your website will be both fast and secure. $ 250 (exc GST) per Month
- Full Website Backup - Daily
- Free Hosting - 50 GB
- 24/7 Uptime Monitoring
- Theme Updates - Weekly
- Plugin Updates - Weekly
- Performance Report - Weekly
- Security Audits - Weekly
- Access to Support Portal
- Unlimited Content Edits
- Unlimited Support Tickets
- Speed Optimisation - Monthly
- Mobile Optimisation - Monthly
- Security Patches - Monthly
- Priority Support
- Malware Removal
- Database Optimisation
- Discounted Price for additional development work - $77 per hour
Popular
SCALE
For advanced websites with custom functionality. $ 350 (exc GST) per Month
- Full Website Backup - 4X Daily
- Free Hosting - Unlimited
- 24/7 Uptime Monitoring
- Theme Updates - Daily
- Plugin Updates - Daily
- Performance Report - Daily
- Security Audits - Daily
- Access to Support Portal
- Unlimited Content Edits
- Unlimited Support Tickets
- Speed Optimisation - Monthly
- Mobile Optimisation - Monthly
- Security Patches - Weekly
- Priority Support
- Malware Removal
- Database Optimisation
- Discounted Price for additional development work - $66 per hour
Or Request a Custom Plan
FAQ
Most frequent questions and answers
Once you sign up, we’ll have your plan set up within 24-48 hours. Everything from speed improvements to security optimization will be addressed by our team automatically.
Unlimited edits include edits to content, changing of images, adding a section or page using existing template. They do not included custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD to WordPress or building out a new page template, website or subdomain.
Websites with advanced functionality like this require our Scale Plan. They take more resources for us to manage, so making sure you’re on the right plan means we’ll be able to dedicate what’s needed to keep your website secure, fast and running smoothly.