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web app or website? Which one is right for your business

Web App v/s Website: What Should You Choose?

Picture of Aamir Qutub
Aamir Qutub

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Within this ever-evolving web development arena, it is not surprising to get confused between the two alike-sounding yet contrasting terms: web app and website. While both serve as online platforms, they cater to different purposes and functionalities.

Hence, we have come up with this article on web apps v/s websites, where we will explore the distinctions between web apps and websites. We will also guide you in selecting the best option based on their respective features and characteristics to help you make an informed decision as per your specific requirements and business goals.

So, stay tuned!

What is a Web App?

A web application, often called a web app, is a software application that runs on web browsers. Unlike traditional desktop applications, web apps do not need to be installed on a user’s device, as they are accessed through a web browser.

characteristics of web app

Web applications are becoming increasingly popular software applications. They offer high convenience to the users by providing accessibility from anywhere with a compatible web browser and an internet connection. This means users can interact with web applications by visiting a specific website where the application is hosted and accessing its features and functionalities.

Categories of Web Apps

  • eCommerce Web Apps – An e-commerce web application is an online platform that facilitates users in buying and selling goods or services over the Internet. Examples: Amazon, Alibaba, Warby Parker, eBay. 
  • Content Management Systems (CMS) – A Content Management System (CMS) is a web application designed to simplify digital content creation, management, and organisation. Example: WordPress, Drupal. Magento, Joomla
  • Single Page Web Apps – A Single Page Application (SPA) is a web application that allows user interactions by dynamically updating the current page instead of loading the new pages entirely from the server. Example: Pinterest, Instagram, TikTok, Snapchat 

Web apps provide ease and do not require installation on a user’s device like traditional software applications. Users can simply navigate to the business website and use the application immediately. This ease of access contributes to their popularity.

web app development services

Why is a Web App Beneficial for Businesses?

  • Web apps enable businesses to reach a global audience
  • Web apps provide round-the-clock, 24/7 accessibility.
  • Web apps allow businesses to engage customers interactively. 
  • Web apps are designed to provide a seamless and user-friendly experience.
  • Web apps streamline business processes and automate tasks, leading to increased efficiency and productivity

What is a Website?

A website is a cohesive collection of business or individual-related web pages, multimedia content, and other digital assets. These are typically published on at least one web server and identified with a common domain name.

Websites are accessible over the internet or a private local area network (LAN). They serve various purposes, including providing information, promoting products or services, facilitating communication, and more.

components of a good website

Websites are popular among businesses because they provide a global platform to reach a vast audience. Whether a company is local, national, or international, a website allows it to showcase products, services, and information to a broad and diverse audience.

Categories of Websites

  • Personal Websites/Blogs – It is a platform where individuals, businesses, or organisations regularly publish and share written content chronologically.
    Example: BioLite, Kirrin Finch, Partake Foods, Maude Blog
  • Business Websites – It is an online platform a business or organisation creates to establish a digital presence, promote its products or services, and engage with customers or clients.
    Examples: Hotfrog, Cylex, Yelp, Australianplanet
  • eCommerce Websites – An eCommerce website offers users a convenient and efficient online shopping platform that facilitates buying and selling goods and services over the Internet.
    Example: Myer, Kmart, Ozbargain, eBay
    [Also read: A Step-by-Step Guide to eCommerce Website Development]
  • Portfolio Websites – A portfolio website is an online platform created by individuals, professionals, or creatives to showcase their work, skills, achievements, and experiences.
    Example: Behance, Dribbble, Portfoliobox, Weebly

Another reason for the widespread adoption of websites is that they offer a cost-effective way for businesses to market their products and services. Online marketing efforts, such as SEO (Search Engine Optimisation), content marketing, and social media promotion, can be more affordable than traditional marketing channels.

Why is a Website Beneficial for Businesses?

  • A website establishes a global online presence for a business.
  • Website is a great marketing and branding tool for showcasing products, services, and brand identity.
  • Websites facilitate direct engagement with customers.
  • Having a website gives businesses a competitive edge
  • A website provides convenience to customers who prefer researching, shopping, or accessing information online.
    [Also Read: 7 Benefits Of All-In-One Business Software You Should Know]

Up till now, you must have understood that web apps and websites are distinct terms, and each serves a specific purpose towards the growth and success of the business. Further in the content, you will see the difference between the two in a more precise manner. Let’s continue.

Difference between Web Apps and Websites

Web apps and Websites are both accessed through web browsers. However, they are distinct in terms of their respective characteristics and purposes. While websites are more focused on providing information and content, web apps are designed to offer interactive functionality and perform specific tasks.

Let us now check the difference between the two below:

Web Apps v/s Websites


Web Apps



Offers interactive features and functions

Primarily focused on delivering content

User Interaction

Enables users to perform tasks and operations Limited interaction beyond navigation

Dynamic Content

Generates dynamic content based on user input Typically, static content with fewer updates
Purpose Designed for specific tasks or applications

Primarily provides information or content

Navigation Offers more complex navigation and workflows

Navigation is straightforward with links

User Accounts

Often requires user accounts for customisation

User accounts are not always necessary

User Experience

Focus on interactive and task-oriented UX Emphasis on content presentation and UI


Generally more complex in terms of functionality

Less complex, more straightforward

Updates Content and data can update dynamically

Content updates are less dynamic

A website and a web application serve different purposes and have distinct functionalities, though the line between them can sometimes be blurry. Let’s check out the summary of key distinction between the two below:


  • A website is generally a collection of web pages that are interconnected and accessible over the internet.
  • Websites are primarily informational and provide content for users to read or view.
  • They are often static and may not have interactive or dynamic features.
  • Examples of websites include personal blogs, online portfolios, and brochure-style sites that present information about a company or organisation.

Example: A personal blog that contains articles, photos, and information about the author. Users can read the content but may not interact with it beyond navigating from one page to another.

Web Application

  • A web application is a dynamic and interactive program accessed through a web browser.
  • Web applications perform specific functions or tasks, often involving user input and data processing.
  • They have more complex functionality, may require user authentication, and often involve databases.
  • Examples of web applications include social media platforms, online banking systems, and project management tools.

Example: Gmail is a web application where users can not only read emails (like on a website) but also compose, send, and organise emails. It involves dynamic interactions and data processing.

We have learned the specific differences between web apps and websites, so it’s time to move forward and determine which platform is best for your business.

Web App or Website: Which is Right for Your Business?

Selection between a web app and a website depends on your business’s specific needs, goals, and functionality. Both have their advantages and are suited for different purposes.

We have jotted down some crucial points for web apps v/s websites that will help you make the right choice. Considering the factors given below, you can make the best decision about selecting the best option between the two. So, let’s understand these key factors one by one:

Why Should You Choose a Web App?

Why Should You Choose a Website?

Web apps enable high levels of interactivity and dynamic user experiences. If your business involves complex processes, data management, or task automation, a web app provides the necessary functionality. A professionally designed website enhances the credibility and professionalism of your business. It provides a global platform for your business, allowing you to reach a vast audience beyond geographic boundaries.
Web apps are more scalable, making them suitable for businesses with evolving and growing needs. They can easily integrate with third-party services, APIs, and tools and are accessible through web browsers, making them compatible with various devices and operating systems. Your website is a powerful marketing tool to showcase products and services and facilitates direct engagement with customers. Features such as contact forms, live chat, and feedback forms enable businesses to interact with visitors, address inquiries, and build relationships.

Key Considerations for Your Decision

Consider the following critical points before making your selection:

  • Consider Your Business Goals
    Choose a website if your primary goal is to provide information about your business, products, or services. Websites are effective for creating an online presence and establishing credibility.However, you must opt for a web app if your business requires interactive functionality, task automation, or specific user interactions. Web apps are more suitable for project management, collaboration, and data processing tasks.
  • Target Audience
    A website is suitable if your target audience seeks information or static content. Websites are easily accessible over the internet to a broad audience and are effective for conveying information.On the other hand, choose a web app if your target audience needs to perform specific tasks or use tools that require interactive features. Web apps are beneficial for targeted functionality.
  • Functionality and Complexity
    A website is sufficient if you focus on delivering content and information. Websites are great for blogs, portfolios, and company information.
    Whereas, a web app may be more appropriate if your business processes involve automation, user accounts, and dynamic content. Web apps excel in handling complex functionality.
  • User Engagement
    Choose a website if you want to engage users passively, providing information and content consumption. Websites are effective for building brand awareness.
    On the contrary, opt for a web app if you need active user engagement, task completion, or collaboration. Web apps are designed for users to participate and perform actions actively.
  • Accessibility
    Choose a website if you want your content to be easily accessible to a wider user base because websites can be viewed on any device with a web browser.
    But if your business requires specific tools or functionality, a web app can provide dedicated access to those features, often with user accounts.
  • Budget and Resources
    Websites are generally more cost-effective and quicker to develop. A website may be more suitable if you have budget constraints or need a solution quickly.
    Also Read: website development cost in Australia
    However, web apps often involve more complex development, which can be costlier and time-consuming. Consider a web app if the required functionality justifies the investment.
    Also Read: web app development cost in Australia

Note: Ultimately, the best choice depends on your specific goals and target audience.


The choice between a website v/s web apps depends on your specific goals, budget, and the level of interactivity required. A website is ideal for static content and information dissemination, while a web application is better suited for dynamic, interactive experiences. You can decide which platform aligns with your online objectives by carefully evaluating your resources, specific requirements and needs.

However, whether you choose responsive and highly accessible and functioning web app development or go for a high-end website design for your business, consider hiring an expert assistant or a professional web development agency that can bring tailored solutions to meet your digital needs.

Picture of Aamir Qutub
Aamir Qutub
CEO of Enterprise Monkey
Aamir Qutub is the founder and CEO of Enterprise Monkey, has a sincere passion for innovation and startups. With an experience of around a decade, he is a proud co-founder of 4 technology startups, focusing on real-world problems and their solutions. He also loves to cook and spend time with his onlyborn.
Picture of Aamir Qutub
Aamir Qutub
Aamir Qutub is the founder and CEO of Enterprise Monkey, has a sincere passion for innovation and startups. With an experience of around a decade, he is a proud co-founder of 4 technology startups, focusing on real-world problems and their solutions. He also loves to cook and spend time with his onlyborn.

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