Mira Krulic

Digital Technology in the not-for-profit Sector

Not-for-profit (NFP) organisations are vital to the health and wellbeing of communities and provide critical funds and services to people who otherwise might fall through the cracks. As they don’t operate for profit or personal gain, they generally have a goal or mission to fulfil. Programmes and initiatives focus on society’s problems and give a …

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Finding the right App Developer – 3 Vital Steps to consider

When you hire an app developer you want to have a good experience, where the process is collaborative, transparent and everyone understands their roles and responsibilities.  An app developer is going on a journey with you, so they need to appreciate and understand your unique business objectives and your specific app requirements. There are three …

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Customer Journey Mapping – why your business needs it.

Customers want their favourite brands to understand their problems, needs, wants, and desires. Customer experience includes all aspects of a company’s operations, from the initial contact to the quality of the product or service, packaging, delivery, and after-sales. An overall interaction or customer journey should meet the customer’s expectations. Was it positive and seamless or was there …

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The Importance of Data Privacy and Security for your Brand

Most consumers are concerned about how your business collects, stores, and uses their information. They value their privacy more than ever since the Facebook-Cambridge Analytica scandal in 2018. Consumer confidence was eroded when personal data belonging to millions of users was collected by companies and used for political advertising. And everyone who uses digital devices …

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